If you have been on the site for some time, you may encounter blacklisted profiles on Elena’s Models. How a profile gets blacklisted and why? Is it okay to continue communicating with someone whose profile is on the black list? Find out how it works.

Blacklisted profiles on Elena’s Models

A profile can be only blacklisted by an administrator of Elena’s Models. There is a set of rules why an account can be terminated in this manner and administrators follow this guidance.

The most common reason why a profile gets blacklisted is because of violations of Terms of Use. In particular, the Code of Conduct.

Here is ElenasModels.com Code of Conduct, how members are expected to communicate on the website. It is applicable to communication with each other, as well as when you contact our support personnel through Help Desk.

Code of Conduct (screenshot, click to enlarge). View the complete Terms of Use here.

Why my profile was blacklisted?

One rule that is applied immediately is this:

• “Any use of obscene language in communication with another member or Elena’s Models personnel irrespective of your concern, problem or personal views will result in an immediate removal of your profile and account. Elena’s Models has zero tolerance for communication that includes obscene language.”

If you are aggressive in writing to Help Desk or when calling the support number on the website (in particular, any use of profanities), it will result in an immediate blacklisting of your account. This is part of our Terms of Use. It will happen irrespective of how long you have been a member.

The reason for that is simple:

• Members of Elenasmodels.com seek a long-term relationship. Any abusive behaviour in communication with our personnel is indicative of how you could possibly act with your future partner.
• Women are particularly vulnerable when they move to another country, where they have no support network of family and friends. Therefore, any person who shows propensity for an aggressive behaviour by abusing our personnel is undesirable on ElenasModels.com as a customer.

Members whose accounts were blacklisted cannot re-join at any time in the future.

May I continue communicating with someone whose listing was put on black list?

You are an adult and you have full rights to do what you want, as long as it’s legal. However, we do not recommend our members to continue communicating with users whose accounts were put on the black list.

Reviews

It is a user’s responsibility to conduct himself or herself in a friendly and respectful manner. Our clients are people who are opening their hearts to someone they do not know, with the view of establishing a close relationship. If there is one instance of unacceptable behaviour, which resulted in the removal of a user’s account because of the violation of Terms of Use, there is no recourse to restore the provision of services on the site.

Complaints on third party websites

In recent years there is a practice formed on the Internet where users excessively complain to the site or threaten to post negative reviews on third party websites, hoping to get freebies. Such bullying tactics may work with other companies, but they certainly do not work on Elenasmodels.com.

We work very hard to provide the most transparent, comprehensive and reasonably priced service to users, and if you are unhappy here, please go find somewhere a better dating site for meeting women from Eastern Europe.

1. We know all the players in the industry and we strongly believe that Elenasmodels.com is the best place offering unmatched quality with fair pricing, and one of only 3 large websites left that refrain from charging for communication (PPL or pay per letter).
2. Administrators of Elenasmodels.com personally interview female applicants, refusing a large percentage of all profiles, due to inability to confirm identities, which other non-PPL websites would automatically approve, and only later suspend on complaints of other users. Here such bad profiles don’t pass the quality control. It takes about 45 minutes for our administrators to review and approve one woman’s profile.
3. Elenasmodels.com refund and chargeback rates are exceptionally low, even bricks and mortar businesses are unable to achieve such rates. We do our best to provide an exceptional quality service and value for all clients that you won’t find anywhere else.

You have full rights to voice your complaints and reviews on third party websites. However, in cases where the information is untruthful, incomplete or distorted, the correct and complete information will be provided in response to such complaints to set the record straight.

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